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When handling personal data, we proceed in accordance with the Czech laws and regulations and directly applicable EU legislation, in particular Act No. 110/2019 Coll., on the processing of personal data, as amended, and Act No. 480/2004 Coll., and in accordance with Article 13 of Regulation (EU) No. 2016/679 of the European Parliament and of the Council of 27 April 2016, the General Data Protection Regulation on certain information society services and amending certain laws, as amended.
You hereby grant your consent for personal data processing to: Tourist information centre of Cheb, with legal address Jateční 476/2, Cheb 350 20, to process your personal data, as a controller, in accordance with the Data Protection Act and the GDPR, subject to the terms laid down below.
Form completion
We may process personal data without your consent only for the following purposes:
The data may be used for business and marketing purposes, i.e. to maintain a database of website users and to offer goods and services for the duration of the legal reason for this processing and use of personal and other data. In other words, we collect your personal data to enable you to use our services and to keep you informed of new developments. Read more about how we manage individual data according to where they are filled in.
Contact form – we collect data from the form for the purpose of joint negotiations and the possibility of creating an offer or responding to your inquiry. Such processing is permitted by 6. article 1 word b) Regulation. We will process the personal data for the duration of the contract negotiations or for a maximum period of 1 year after sending your message, unless you consent to further processing.
We may use identification and address data in accordance with the so-called legitimate interest for the production of internal statistics. We use the anonymised output from these statistics to improve our services, including analysing user behaviour and marketing.
We process personal data collected through cookies on the basis of your consent (which you can give by confirming it on the web interface after you have been notified of the use of cookies and have had the opportunity to read this Policy). We are entitled to process the personal data collected via cookies even if you continue to use the web interface after you have been notified of the processing of this personal data.We use the personal data collected via cookies for the purposes of providing user support, improving our services, including analysing user behaviour and marketing.
Any personal data provided for the above purposes is provided entirely voluntarily and by expressing their consent through active interaction – for example, by ticking the relevant box, continuing with the action leading to the submission of data, confirming the relevant button or on the basis of legitimate interest. You can revoke the processing of data for this purpose at any time by emailing infocentrum@cheb.cz
We do our best to secure all personal data we process against leakage or theft. For this reason, we restrict their manipulation, copying, transfer or access to them only for the strictly necessary purposes for which you have given us your consent or where that purpose is defined by law.
Furthermore, our website has an HTTPS protocol (valid SSL certificate) for an encrypted connection between the website and the user, which minimizes the possibility of personal data theft during data transfer (registration, login, form submission, etc.):
Your personal data is processed by the Controller within the meaning of the Personal Data Protection Act; however, it may also be processed for the Controller by other entities (as processors or controllers):
We may further authorise other data processors or operators (such as carriers or other operators involved in the performance of a contract and fulfilment of our obligations), but only to the extent necessary for the performance of the contract. We will not transfer your personal data to anyone. The personal data and other information we obtain is fully protected against misuse. The personal data will be processed in electronic form in an automated manner or in a printed form in a non-automated manner. Your personal data will not be transferred to countries outside the European Union.
You have the right to lodge a complaint with the supervisory authority regarding the processing of your personal data or the failure of the Controller to fulfil the obligations inherent in the GDPR at any time. The supervisory authority in the Czech Republic is the Office for Personal Data Protection, with its registered office at Pplk. Sochora 27, 170 00 Prague 7, www.uoou.cz.